Patient Privacy Notice


NOTICE OF HEALTH INFORMATION PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Colorado Springs Health Partners, P.C. (CSHP) is committed to the protection of patients’ privacy and confidentiality of medical information. CSHP recognizes that patients depend upon us to safeguard their personal information and to uphold the privacy rights of patients. This notice, which is based upon state and federal law, as well as the CSHP code of ethics, confirms our commitment to preserving patient confidentiality and privacy and also confirms that CSHP will not use or disclose patient personal or health information except as described in this Notice. This Notice applies to all of the personal information gathered by and medical records generated by CSHP, as well as records received from other providers.

USES AND DISCLOSURES FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS: Without your authorization, CSHP may use and disclose your personal and/or health information for the following purposes:

TREATMENT: CSHP may use your personal and/or health information in the provision and coordination of your healthcare. CSHP may disclose all or any portion of your personal and/or medical information to your attending physician, consulting physician(s), nurses, technicians, medical students, and other health care providers who have a legitimate need for such information in your care and treatment. Different departments may share information about you in order to coordinate specific services, such as prescriptions, lab work and x-rays. Other ways we may use or disclose your information for purposes related to treatment are:

  • Treatment Alternatives: To tell you about or recommend possible treatment options or alternatives that may be of interest to you.
  • Appointment Reminders: To contact you as a reminder that you have an appointment for treatment or medical care at CSHP.

PAYMENT: CSHP may release personal and/or health information about you for the purposes of determining insurance coverage, billing, claims management, medical data processing, and reimbursement. The information may be released to an insurance company, or other entity (or their authorized representatives) involved in the payment of your medical bill and may include copies or excerpts of your medical record which are necessary for payment of your account. For example, a bill may include information that identifies you, your diagnosis, and the procedures and supplies used. CSHP may also provide information to other care providers who have been involved in your care, such as a home health care agency or an ambulance company.

HEALTHCARE OPERATIONS: CSHP may use and disclose your personal and/or health information during healthcare operations including quality assurance, utilization review, medical review, internal auditing, accreditation, certification, licensing activities of CSHP, medical research, and educational purposes. CSHP may engage outside companies to carry out certain aspects of healthcare operations. These entities are called "Business Associates". CSHP may need to disclose your information to Business Associates to allow them to perform their duties. The Business Associates will, in turn, use and disclose your information as they conduct business on behalf of CSHP. Examples of Business Associates include, but are not limited to, a copy service used by CSHP to copy medical records, consultants, accountants, lawyers, medical transcriptionists and billing companies. CSHP requires their Business Associates to protect the confidentiality of your personal and health information.

OTHER USES AND DISCLOSURES THAT ARE REQUIRED OR PERMITTED WITHOUT AUTHORIZATION: Special situations and certain state and federal laws may require CSHP to use or release your information. For example, CSHP may be obligated to release your information for the following reasons:

RESEARCH: Under certain circumstances, CSHP may use and disclose your health information for approved clinical research. For example, a research project may involve comparing the health and recovery of patients who received one medication for their medical condition to those who received a different medication for that same condition.

REGULATORY AGENCIES: CSHP may disclose your personal and/or health information to government and certain private health oversight agencies, such as the Department of Public Health and Environment, the Federal Department of Health and Human Services, or the Board of Medical Examiners, for activities authorized by law including, but not limited to, licensure, certification, audits, investigations and inspections. These activities are necessary to monitor compliance with the requirements of government programs.

LAW ENFORCEMENT/LITIGATION: CSHP may disclose your personal and/or health information for law enforcement purposes as required by law or in response to a court order.

PUBLIC HEALTH: As required by law, CSHP may disclose your personal and/or health information to public health or legal authorities charged with preventing or controlling disease, injury or disability. For example, CSHP is required to report the existence of several communicable diseases including, but not limited to, acquired immune deficiency syndrome ("AIDS"), to the Department of Public Health and Environment to protect the health and well-being of the general public.

WORKERS’ COMPENSATION: CSHP may release personal and/or health information about you to workers' compensation or similar programs. These programs provide benefits for work related injuries or illnesses.

MILITARY/VETERANS: CSHP may disclose your personal and/or health information as required by military command authorities, if you are a member of the armed forces.

AS OTHERWISE REQUIRED BY LAW: CSHP will disclose your personal and/or health information in any situation where such disclosures are required by law (such as child abuse, domestic abuse).

USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION: Without your authorization, CSHP may not disclose your personal or health information to persons outside of CSHP for purposes other than treatment, payment, healthcare operations or special circumstances as listed above. In addition, CSHP may not use or disclose specially sensitive information, such as AIDS/HIV, alcohol and drug abuse prevention and/or treatment, or mental health information without your specific authorization unless legally required to do so.

FAMILY/FRIENDS: With your authorization, CSHP may disclose your personal and/or health information to a friend or family member who is involved in your medical care. CSHP may also provide information to someone who helps pay for your care. CSHP may also tell your family or friends of your condition and that you are in the hospital. In addition, CSHP may disclose information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location. CSHP also may disclose your information to other people outside CSHP who may be involved in your medical care after you leave CSHP, such as clergy and others used to provide services that are part of your care.

YOUR RIGHTS RELATED TO YOUR PERSONAL AND HEALTH INFORMATION: Although all records concerning your treatment obtained at CSHP are the property of CSHP, you have the following rights concerning your personal and health information:

CONFIDENTIAL COMMUNICATIONS: You have the right to request confidential communications of your information by alternative means or at alternative locations. For example, you may request that CSHP only contact you at work or by mail.

YOUR RIGHTS RELATED TO YOUR PERSONAL AND HEALTH INFORMATION, CONT:

REQUEST TO REVIEW AND COPY: You have the right to request a review and/or a copy your health information, except as restricted by your physician or by law. This right does not obligate CSHP to grant you access to certain types of information.

AMEND: You have the right to request an amendment or correction to your health information. If CSHP agrees that an amendment or correction is appropriate, we will ensure that the amendment or correction is attached to your medical record.

AN ACCOUNTING: You have the right to obtain a statement of the disclosures that have been made of your personal and health information other than by your authorization, other than disclosures made to you, and other than for the purpose of treatment, payment or operational purposes.

REQUEST RESTRICTIONS: You have the right to request restrictions on certain uses and disclosures of your information. If CSHP is able to agree to your request, we will abide by the restrictions.

RECEIVE A COPY OF THIS NOTICE: If this Notice has been provided to you electronically, upon request you have the right to receive a paper copy of this Notice.

REVOKE AUTHORIZATION: You have the right to revoke your authorization to use or disclose your information, except to the extent that action has already been taken in reliance on your authorization.

FOR MORE INFORMATION REGARDING HOW TO EXERCISE THESE RIGHTS: If you have questions or would like more information regarding any of the rights listed above, written correspondence should be mailed to the attention of the CSHP HIPAA Compliance Officer at any of the CSHP facilities. Information concerning your rights under this Notice may also be obtained by calling 475-7700 and speaking with the Patient Services Coordinator.

IF YOU BELIEVE THAT YOUR RIGHTS HAVE BEEN VIOLATED: You may file a complaint with CSHP or with the Secretary of the Department of Health and Human Services. To gain information on to how file a complaint with CSHP, contact the Patient Services Coordinator at 475-7700. All complaints must be submitted in writing to the attention of the CSHP HIPAA Compliance Officer, addressed to any of the CSHP facilities. You may be assured there will be no retaliation for filing a complaint.

CHANGES TO THIS NOTICE: CSHP will abide by the terms of the Notice currently in effect. CSHP reserves the right to change the terms of this Notice at any time. Any new notice provisions will be effective for all protected health information that it maintains. Any new revision to this Notice will be posted at each CSHP facility.

NOTICE EFFECTIVE DATE: The effective date of the Notice is April 14, 2003

 

 

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